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Privacy Policy

Last updated: December 30, 2025

Introduction

The American Samoa Government ("ASG," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Certificate of Good Standing portal (eStanding).

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

  • Full name and contact information
  • Business entity name and registration number
  • Email address and phone number
  • Mailing address
  • Payment information (processed securely through third-party providers)

Automatically Collected Information

When you access our portal, we may automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on the portal
  • Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

  • Processing certificate requests and verifications
  • Communicating with you about your requests
  • Maintaining and improving our services
  • Complying with legal obligations
  • Preventing fraud and ensuring security
  • Generating anonymized statistical data

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Government Agencies: With other American Samoa Government departments as required for processing your request
  • Legal Requirements: When required by law, court order, or government regulation
  • Service Providers: With third-party vendors who assist in operating our portal (subject to confidentiality agreements)
  • Public Records: Business entity information may be part of public records as required by law

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or government recordkeeping requirements.

Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of certain data processing activities

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Department of Treasury, American Samoa Government

Lumanai Building, 2nd Floor

Fagatogo

Pago Pago, American Samoa

Phone: +1 (684) 000-0000